LegalRefund PolicyEffective August 2026How Zyro AI session credits are billed, why they never expire, and how to raise a billing or duplicate-payment issue.Overview & PolicyAt Zyro AI, we strive to deliver top-tier AI interview preparation and real-time guidance tools. This policy outlines the terms regarding billing, credit usage, and refund requests.Session Credits & Lifetime ValidityAll purchases of session credits and plan upgrades are delivered instantly to your account. To ensure maximum value and peace of mind, purchased session credits never expire and remain valid in your balance indefinitely until consumed.Technical Outages & Billing InquiriesIf you encounter an accidental duplicate transaction or a service disruption during a session, our team will promptly review your request and issue compensatory credits or process a full payment reversal.Contact SupportFor any billing or refund assistance, submit a ticket from our Help & Support page or contact us directly at support@zyro-ai.in.